Sacha Inchi Product Delivery Policy
At Sacha Inchi, we prioritize your satisfaction and strive to provide a seamless delivery experience. Please review our delivery policy to understand our procedures and ensure your order arrives promptly and in perfect condition.
Delivery Methods
Standard Delivery
- Estimated Delivery Time: 3-5 business days
- Cost: $5.99 (Free for orders over $50)
- Details: A reliable and economical option for receiving your Sacha Inchi products.
Express Delivery
- Estimated Delivery Time: 1-2 business days
- Cost: $14.99
- Details: Ideal for urgent orders requiring fast delivery.
International Delivery
- Estimated Delivery Time: 7-14 business days
- Cost: Calculated at checkout based on destination
- Details: Available to over 50 countries worldwide, with shipping costs varying by location.
Order Processing
- Processing Time: Orders are processed within 24 hours of receipt.
- Business Days: Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
Upon dispatch, you will receive a confirmation email containing a tracking number. Use this number to monitor the status of your shipment via our courier’s tracking system.
Address Changes
You may update your delivery address within 24 hours of placing your order. Contact our customer service team to make any necessary changes.
Delivery Issues
Delayed Deliveries
If your order is delayed beyond the estimated delivery time, please reach out to our customer service team for assistance.
Damaged Packages
Should your package arrive damaged, take photos and contact our customer service team within 48 hours of receipt to arrange for a replacement or refund.
Lost Packages
In the rare event that a package is lost during transit, we will work with the courier to locate the package or issue a refund.
Contact Us
Our customer service team is here to assist you with any questions or concerns you may have about your delivery.
- Email: support@sachainchi.com
- Phone: +1 (800) 123-4567
- Live Chat: Available on our website during business hours
Return Policy
For information on returns and exchanges, please refer to our Return Policy page.
Thank you for choosing Sacha Inchi. We are committed to providing exceptional products and ensuring your delivery experience is smooth and satisfactory.